TOTAL IMMERSION AGENDA
SUNDAY 6 PM-9 PM -- COME AS YOU ARE IN 2016
All participants will get acquainted with each other and share their goals and dreams of success. We call this a "Goal Party." Each participant will share the "30 Things They Want To Do, Be & Have" by the end of the week. This is an important evening to get the mind of the students prepared for the road ahead and to commit to learning the material and using it.
MONDAY 9AM-5PM -- THE 12 LAWS OF INFLUENCE WORKSHOP
The 12 Laws Of Influence and Persuasion Workshop and interaction. This is a workshop on how techs can use these universal laws in their day to day interaction with customers.
TUESDAY 9AM-5PM -- GETTING YOUR CUSTOMER TO SELL YOU
Applying principles and questions that get your customer to "convince you" that they need your service and to create urgency that most clients deny they have.
WEDNESDAY 9AM-5PM -- ELIMINATE THE COMPETITION
How to get your customer to give you the commitment you need to provide them with the high value repairs you will offer. We will change the expectations of the price that techs charge for repairs.
THURSDAY 9AM-5PM -- CREATING PACKAGES & CLOSING
You will learn how to create contrast in packaging repairs and solutions so that the repair you sell now seems positively cheap! Also we will do videotaped exercises using the Object-o-Matic TM Self Coaching Guide.
FRIDAY 8AM-2PM -- PUTTING IT ALL TOGETHER
Participants will be grouped to run the entire process and then isolated to prove they have mastered the process. All day five presentations will be compared to day one presentations to show the contrast in the different approaches.
|